Service Policy
At Raise India Pharmaceuticals, we are committed to ensuring safe, timely, and efficient delivery of our veterinary pharmaceutical products. This Shipping Policy outlines our shipping procedures, timelines, and related terms for orders placed through authorized channels.
1. Order Processing
All orders are processed after confirmation, documentation verification (if applicable), and successful completion of order formalities. Processing times may vary depending on product availability, order volume, and regulatory requirements.
2. Shipping Coverage
We currently provide product dispatch and delivery support across eligible regions within India through approved logistics and transportation partners. Shipping availability may vary depending on product category, order quantity, and destination.
3. Delivery Timelines
Estimated delivery timelines may vary based on location and order type:
- Local / Regional Deliveries: 2–5 business days
- Interstate Deliveries: 4–10 business days
- Bulk / Commercial Orders: Delivery schedules may vary based on order volume and logistics arrangements
Delivery timelines are estimates and may be affected by weather conditions, transport delays, regulatory clearances, holidays, or unforeseen operational circumstances.
4. Packaging Standards
All products are securely packed using appropriate pharmaceutical-grade packaging methods to help maintain product safety, quality, and integrity during transit.
5. Shipping Charges
Shipping charges, if applicable, may vary depending on:
- Order quantity
- Product category
- Delivery destination
- Packaging requirements
- Special transportation arrangements
Applicable shipping costs will be communicated during order confirmation.
6. Order Tracking
Where available, shipment tracking details may be provided to customers for monitoring delivery progress.
7. Delivery Acceptance
Customers are advised to inspect packages upon delivery. Any visible damage, shortage, or discrepancy should be reported immediately at the time of receipt.
8. Delayed or Failed Deliveries
Raise India Pharmaceuticals is not liable for delays caused by external logistics providers, transportation disruptions, force majeure events, or incomplete / incorrect delivery information provided by the customer.
9. Regulatory Compliance
Certain products may be subject to shipping restrictions, documentation requirements, or regulatory approvals depending on applicable laws and veterinary pharmaceutical distribution guidelines.
10. Contact for Shipping Support
For shipping-related enquiries, please contact:
Raise India Pharmaceuticals
📍 R.S. No: 257/4, Kondrupolu Village, Tadepalligudem Mandal, West Godavari District, Andhra Pradesh – 534101
📞 +91 62813 66341
✉ raiseindiapharmaceuticals@gmail.com
🌐 www.raiseindiapharmaceuticals.com